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Public Service Access
Welcome to the exclusive Public Service portal at Hoteles Tequendama, a space designed for public servants in Colombia. Book easily at any time and from anywhere, and access preferential rates and special benefits with real-time availability and immediate confirmation. Enjoy a fast, secure, and hassle-free booking experience to plan your stays in total comfort.
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The time has come to travel
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Frequently Asked Questions
Do you have any questions about your agreement, your reservation, or your stay with us? We have compiled the most frequently asked questions so that you can easily access all the information you need as a public servant. If you cannot find what you are looking for, we will be happy to assist you.How do I access the Public Function agreement rates?
To access the preferential rates, you must make your reservation through the official agreement channel and provide proof of your status as a public servant at the time of check-in by presenting your identity document and valid institutional ID card.
Can I extend the agreement benefit to my companions?
Yes, the benefit applies to the primary public servant and their companions staying in the same room, provided that the reservation is made in the name of the primary holder and the corresponding documentation is presented at the time of check-in.
What does the agreement rate include?
The rate includes accommodation, breakfast, access to hotel facilities, and standard services. Some additional services such as spa, parking, or special services may have an extra cost. We recommend you check the specific details at the time of your booking.
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation according to the policies established for the agreement. We suggest checking the specific conditions at the time of booking and contacting us as far in advance as possible to manage any changes.
Does the agreement apply throughout the year?
The agreement is available throughout the year, subject to availability. During high seasons, trade fairs, or special events, restrictions or particular conditions may apply, so we recommend booking in advance.