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Bogotá

Tequendama Suites Bogotá

Medellín

Tequendama Hotel Medellín

Villavicencio

Tequendama Hotel Campestre Villavicencio

Cartagena

Hotel Rosario de Mar By Tequendama Marine Beach Club & Hotel

Santa Marta

Ecohabs Tequendama Cabañas Tequendama Campsites & Sunbeds Tequendama

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2 of 3 — Choose the dates

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Help Center

Help Center and Frequently Asked QuestionsHow can we help you today?

We want your experience on our website to be simple and hassle-free. Explore our video tutorials and quick guides to learn how to manage your online bookings, apply promotional codes, and navigate the site step by step.

How to browse and make a reservation on the platform?

Step 1: Explore the main menu to see our options for hotels, plans, experiences, events, and offers.
Step 2: To book, go to the main banner, choose your hotel, dates, and the number of guests.
Step 3: Select the room you like best, proceed to the payment gateway, and secure your stay in a couple of clicks.
How do I register for Tequendama Rewards?

Step 1: Click the Tequendama Rewards button.
Step 2: If you already have an account, log in with your email and password.
Step 3: If you are new, select the "Join the Club" option and fill in your personal details.
How to redeem your Tequendama Rewards points?

Step 1: When booking, search at the top for your accumulated points balance.

Step 2: Enter the amount of points you wish to redeem before paying and check how the price drops instantly.
How can I book a day pass?

Step 1: Go to the plans section and click on book.
Step 2: Choose the date and select the day pass option at the hotel of your choice.
Step 3: Confirm payment and get ready to enjoy your day.
How do I access my agreement and book with a special rate?

Step 1: Go to the agreements section and select yours. (E.g.: Cremil, Porvenir, Colpensiones, Public Force, etc.)
Step 2: Click access and log in with your email and password.
Step 3: If you are new, complete the quick registration with your details.
Step 4: Select your hotel, dates, and guests, confirm your special rate is applied, and complete the payment.