Frequently asked questions about Tequendama Hotel Medellín
We solve your doubts!
Solve your doubts!
At Tequendama Hotel Medellín we have compiled the most frequently asked questions to provide you with clear and quick answers. Find information about reservations, services, location and more to make your stay perfect. If you do not find the answer you are looking for, do not hesitate to contact us, we will be happy to help you with anything you need.
What is the hotel's cancellation policy?
- If the reserved rate has a flexible policy, the hotel will charge the first night as a penalty.
- If the reserved rate has a non-refundable policy, the hotel will charge 100% of the reservation.
I want to make 100% of the payment for my reservation. How can I do it?
You must contact the hotel reservations team so that a payment link is issued to you or bank details are provided to make the reservation payment in advance.
What method of payments do you receive?
Cash, American Express, VISA, Mastercard credit cards, virtual payments through payment forms, consignments.
I have a promotional code, how can I use it?
To use your promotional codes you must enter the Tequendama Hoteles platform and in the reservation box in the section (PROMO CODE) enter the word or code provided, select the hotel and the period.